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Job Openings

Position: Customer Service Representative

Location: Remote
Job Description:
As a Customer Service Representative at Green Cari Marketing LLC, you’ll be the first point of contact for our players, assisting with inquiries and resolving issues to provide a positive gaming experience.

Key Responsibilities:

  • Respond promptly to customer inquiries via live chat.
  • Resolve player issues efficiently while maintaining high customer satisfaction.
  • Educate customers about our casino offerings, promotions, and policies.
  • Collaborate with other departments to enhance the customer experience.
  • Maintain accurate records of customer interactions.

Requirements:

  • Previous experience in customer service, preferably in the online gaming industry.
  • Strong communication skills and a friendly demeanor.
  • Problem-solving abilities and attention to detail.
  • Familiarity with CRM software and live chat systems.
  • Ability to work flexible hours, including evenings and weekends.

Position: Marketing Specialist

Location: Remote
Job Description:
Join our marketing team as a Marketing Specialist, where you’ll develop and implement innovative marketing strategies to attract and retain players while promoting our brands.

Key Responsibilities:

  • Create and manage marketing campaigns across various channels (email, social media, PPC).
  • Analyze market trends and competitor activities to identify growth opportunities.
  • Collaborate with graphic designers and content creators to produce engaging marketing materials.
  • Monitor and report on the effectiveness of marketing efforts.
  • Engage with players through social media and community outreach.

Requirements:

  • Bachelor’s degree in Marketing, Communications, or a related field.
  • Experience in digital marketing, preferably in the online gaming sector.
  • Strong analytical skills and proficiency in marketing tools (Google Analytics, SEMrush, etc.).
  • Excellent written and verbal communication skills.
  • Ability to work independently and as part of a team.

Position: IT Support Specialist

Location: Remote
Job Description:
We’re looking for an IT Support Specialist to keep our technology running smoothly. In this role, you’ll provide technical support for our team and maintain our online gaming platforms.

Key Responsibilities:

  • Troubleshoot and resolve technical issues related to hardware, software, and networking.
  • Maintain and update IT documentation and user manuals.
  • Monitor system performance to ensure optimal operation of gaming software.
  • Assist in implementing new technologies and software updates.
  • Provide training to team members on technical tools and systems.

Requirements:

  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • Proven experience in IT support or a related role.
  • Strong knowledge of computer systems, networks, and software applications.
  • Excellent problem-solving skills and attention to detail.
  • Ability to communicate technical information to non-technical users.

Join Our Team!

If you’re interested in any of these positions and want to be part of a vibrant, innovative team, please submit your application along with your resume and cover letter. We look forward to hearing from you!