Position: Customer Service Representative
Location: Remote
Job Description:
As a Customer Service Representative at Green Cari Marketing LLC, you’ll be the first point of contact for our players, assisting with inquiries and resolving issues to provide a positive gaming experience.
Key Responsibilities:
- Respond promptly to customer inquiries via live chat.
- Resolve player issues efficiently while maintaining high customer satisfaction.
- Educate customers about our casino offerings, promotions, and policies.
- Collaborate with other departments to enhance the customer experience.
- Maintain accurate records of customer interactions.
Requirements:
- Previous experience in customer service, preferably in the online gaming industry.
- Strong communication skills and a friendly demeanor.
- Problem-solving abilities and attention to detail.
- Familiarity with CRM software and live chat systems.
- Ability to work flexible hours, including evenings and weekends.
Position: Marketing Specialist
Location: Remote
Job Description:
Join our marketing team as a Marketing Specialist, where you’ll develop and implement innovative marketing strategies to attract and retain players while promoting our brands.
Key Responsibilities:
- Create and manage marketing campaigns across various channels (email, social media, PPC).
- Analyze market trends and competitor activities to identify growth opportunities.
- Collaborate with graphic designers and content creators to produce engaging marketing materials.
- Monitor and report on the effectiveness of marketing efforts.
- Engage with players through social media and community outreach.
Requirements:
- Bachelor’s degree in Marketing, Communications, or a related field.
- Experience in digital marketing, preferably in the online gaming sector.
- Strong analytical skills and proficiency in marketing tools (Google Analytics, SEMrush, etc.).
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team.
Position: IT Support Specialist
Location: Remote
Job Description:
We’re looking for an IT Support Specialist to keep our technology running smoothly. In this role, you’ll provide technical support for our team and maintain our online gaming platforms.
Key Responsibilities:
- Troubleshoot and resolve technical issues related to hardware, software, and networking.
- Maintain and update IT documentation and user manuals.
- Monitor system performance to ensure optimal operation of gaming software.
- Assist in implementing new technologies and software updates.
- Provide training to team members on technical tools and systems.
Requirements:
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Proven experience in IT support or a related role.
- Strong knowledge of computer systems, networks, and software applications.
- Excellent problem-solving skills and attention to detail.
- Ability to communicate technical information to non-technical users.
Join Our Team!
If you’re interested in any of these positions and want to be part of a vibrant, innovative team, please submit your application along with your resume and cover letter. We look forward to hearing from you!